Please post the result of the scan in your next reply.Allow the test to complete, the results will be displayed at the bottom.Note: this test can take several hours to run Select Extended Self-Test and click Execute.Click on the Attributes tab, do you see any red or pink entries like the ones below? Please list the names in your next reply if there are any.Double-click on the hard drive to see detailed Device Information.
Note: most machines will only have one or two entries, but an easy way to identify your drive is by its size. A list of hard drives will appear, single-click each disk to see Drive Information and identify your drive.(Right-click the file, and select Extract)
Once the computer has booted to Normal Mode, please run the following tool:ĭownload gsmartcontrol and save it to your desktop.
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